Reference

Privacy Policy for roda jitu Accounts

roda jitu Privacy Policy explains how we collect, use and protect the details connected to your account, wallet checks and lobby access.

Account recordsWallet checksCookie choicesMobile access
roda jitu Privacy Policy for roda jitu Accounts
HELP WITH RECORDS

Privacy Questions Follow Your Account Path

A clear support route helps when a privacy request meets an account or wallet record.

Account access If you cannot open your account, tell us which step stopped: phone verification, login…
Wallet record For a DANA, OVO, GoPay or QRIS question, send the payment reference and date…
Policy request Ask us to access, correct or clarify personal records through the account support route.
DATA CONTROL POINTS

What We Do With Your Personal Records

The Privacy Policy is supported by operating steps you can recognise while using the account. We separate login protection, payment matching, cookie settings and retention decisions so a request can be handled…

Collection

We receive details you enter for an account, such as your phone number and login email, plus verification results used to confirm access. Device and browser signals may be collected when you sign in from mobile or desktop to identify unusual session activity.

Payment matching

A DANA, OVO, GoPay or QRIS reference helps us connect a receipt to the correct account and respond to a wallet-status question. Bank transfer and virtual account references serve the same checking purpose. We do not need your wallet password for this match.

Cookies

Cookies and similar browser storage can keep a session active, remember a selected setting and help us understand whether a login page loaded correctly. You can manage browser storage through your device settings, although disabling it may interrupt account access.

Account security

Phone verification is part of the account access path, while login records and device signals help us investigate an unexpected session. Keep your password private and contact support if a login or verification event does not match your own activity.

Retention

We keep personal records only for operational, security or legal needs described by this policy. A deletion request may not remove a transaction reference or security record immediately when retention is required. We explain the reason and scope before handling the request.

Your request

You can ask for access, correction, clarification or deletion where local law permits. Include your account contact and the record concerned, such as a phone verification event or QRIS receipt. We may verify ownership first so another person cannot obtain your details.

Privacy Policy Questions From Indonesia

These Privacy Policy answers address the account, device and payment questions we hear most often. They are written for your practical next step, whether you are checking a new account record, returning from a mobile browser or asking why a payment reference appears in our support process. Access depends on local law.

It covers account details, phone verification, login activity, device and browser signals, cookies, payment references and support requests. It also explains how we use those records for access, security, payment matching and retention. The policy applies when you use roda jitu where local law permits.

Yes. When you use DANA or QRIS, we may receive a payment reference, amount status and timing needed to connect the receipt with your account. We use those details to check a pending record or answer support questions, and we do not ask for your wallet password.

Phone verification helps confirm that the person requesting account access is connected to the registered contact. We may retain the verification result and related login event for security checks. If a verification step fails, contact support through the account route without sharing your password.

Where local law permits, you can ask us what personal records we hold and request a copy or explanation. Identify your account with the registered phone number or login email, then describe the record you need. We may confirm ownership before releasing account details.

Send a correction request through the support path and state which detail is wrong, such as a phone number or login email. We may ask you to complete phone verification before changing it. Payment references are checked against receipts so the wrong account is not updated.

We retain records for as long as they are needed for account operation, security checks, payment matching or legal duties described in the policy. A deletion request may leave transaction or security records in place when retention is required. We explain the applicable reason.

Yes. Ask us which session or browser function you are checking, and you can also manage stored cookies through your phone settings. Cookies may support login continuity and selected settings. Turning them off can interrupt the mobile path, so we explain the effect before you decide.